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  2. FAQ

FAQ

  • Precautions for installation - K04 Camera
  • How to Reset and Reconfigure Your Camera When It Goes Offline
  • How to activate cloud subscription?
  • How to Add device by AP Mode?
  • How to share the camera ?
  • Why is the connection unsuccessful after scanning ?
  • Where to find your Device ID ?
  • How to set up a 2.4GHz WiFi network if you have a 5GHz WiFi network ?
  • How to access the Cloud Storage?
  • How to connect your CG6E to a WiFi Network ?
  • How to upgrade device firmware?
  • What to do when camera is offline?
  • How to find your account?
  • How to delete video files from SD card?
  • Why can't my iPhone receive alarm message notifications?
  • Why I can not use my subscribed cloud service ?
  • How to set up and use Alexa?
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