support
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How to cancel the auto subscription for cloud storage?
Home--Full-Screen Preview--Cloud--My Service--My subscription--Cancel
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How to install PIR correctly?
Install the Camera1. Choose the installation place of camera.(1) Choose a place that can capture the expected scences where recommended installation height is 7-10ft (2-3m) above the ground. (2)PlR...
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How to install solar panels?
Please select a position with the most sunlight throughout the year for your solar panel. The solar panel only needs a few hours to direct sunlight to sufficiently power your camera daily. The amou...
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How to set the "Do Not Disturb Time" for alarm notifications?
Me--Message Center--Settings--Do-Not-Disturb Schedule--Add schedule--Add time period and device.
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How to switch cloud storage devices under the same account?
Library--Subscribe--My subscription--Select subscribed cloud storage--Remove--Ok--Associated Device--Select device to enable service--Save.
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How to enable two way audio?
Settings--Basic Function Settings--Talk Mode--Two-Way Talk.Finally, you can hold the button to talk..
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How to set up patrol areas?
Step 1: Set the site. If you are using Panoramic Patrol, skip this step.Step 2: Features --- Patrol.Step 3: Enable PatrolStep 4: Select a patrol mode and set patrol time.After setting up, the icon ...
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How to set a schedule recording time?
Settings---Recording settings---Schedule---Add. Please note: This setting only applies to plug in camera: K04 K07 DP04 CA45.
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How to enable Anti-Flicker feature?
If your surveillance monitor is experiencing flickering issues as shown in the following figure, you can enable the anti-flicker feature.Here are the steps to enable the anti-flicker feature:If the...
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Why can't my camera capture images at night?
Why can't my camera capture night images and the camera light stays on? This is because you have installed the camera in an incorrect position. When the camera is facing the window, it may cause re...